Amerigroup

Wellpoint Health Insurance is new name of Amerigroup 2024(ElevanceAnthemMedicaidMedicareVirginiaTexas). I Wrote detailed info on this unscrupulous outfit under Amerigroup Health insurance complaints."Ignore and Fabricate More" would be a better new name for them. Sharing here another experience I had with Amerigroup back in 2016. I went to doctor at monoply type clinic was at, and I was told to come back in 6 months and my basic unnew meds were refilled for 6 months. Pharmacy told me they could not refill my meds. I then got a voice message gaslighting me from the clinic nurse telling me that I have to make appointment to see a doctor or they cannot refill my meds! They talk to me and note in my med records like they are talking to a 3rd party they attempting to bluff. I called clinic and nurse told me on phone the repeated info regarding my needing to come in and see a doctor for med refill. I told her I already have seen licensed medical doctor a few days ago and have the document saying come back in 6 months and my meds refilled for 6 months. Then nurse tells me Balony Stuff over phone that Amerigroup wanted me to see THEIR doctor and I could come in right away! I said in 6 months will. Nurse said they are not refilling meds, they actually stopped it unless I came in and saw doctor Amerigroup has me re assigned to as PCP!! They could not even wait to get me in! Uh, so they can have her note BalonyStuff in my records. I left the clinic 2016. Went to another different name clinic in 2016 and got my meds from nurse PCP. Then later in 2021 had a pcp doctor that I had 4 times at this same clinic, Dr. C.M. that LIED in my record and said she did a cervical spine exam on me positive for tenderness which is a positve MALINGERING test. She also lied I told her things I did not including ridiculous things. Fabricated obtuse aspersions and innuendos as they obviously WANT to make you look NOT CREDIBLE and that you have psychological pain and symptoms AND you have no pain in your back or neck like you are better or cured. 2 different phony stories. So I dropped PCP Dr. C.M. and I not have an assigned PCP and not going back to other clinic. Heard people cannot get another pcp or are kicked out of clinics when want a different one do to no fault of their own. I had medical procedure done completed in 2022 (only thing done on this insurance as they do nothing) with a non pcp and I had immunizations done 2022 ****. Recently dropped this insurance formerly and requested pending medicare only. I also received 2 letters from Amerigroup aka Wellpoint that they received Health Risk Assessment Questionaires I never did in 2020 and 2023 with Care Plans for me to view on their website which I did not and will not log in to see. They ignore what I say and write in and ignore complaints and corrections to false info. Ignore, fabricate more, repeat.

Doctor wanted to give me nerve block for my debilitating headaches, amerigroup declined saying no proof it helps. Specialist disagrees and said they will do it free sense they know I needed so bad. But explained insurance needs to say they wont cancel insurance before doing. So I called Amerigroup and they refused when I called even though its being paid by doctor out of pocket and hes the specialist, not amerigroup! HORRIBLE HORRIBLE insurance

I would like to come to your office coz they are some questions which I would like to ask, I think it will work for me rather than sending emails .Im feeling that Im not getting enough time when it comes to google meets

Amerigroup cant handle details. I received several notifications in Spanish. I was also addressed as German instead of Leslie. Contacting Amerigroup is impossible unless you want to deal with the computer for an hour. if Amerigroup cant handle these issues then I have no confidence that they can handle health insurance. Im disgusted and I will never recommend Amerigroup to anyone, including my worst enemy. Thank you for your consideration Leslie Schetter

The Amerigroup website takes you in circles, re-entering id & password again and again. Even though I've always received my healthcare from one single health care center & their providers, Amerigroup only syncs with about one-third of my appointments, vaccinations, procedures, etc. on their Healthy Rewards page. Healthy Rewards on the iPhone is inoperable as far as viewing what rewards I have been authorized to receive, and trying to get through to anyone is impossible, whether by phone, messaging, their messaging app, etc. Nothing EVER works, and if you do get through on the phone, they send you to one person then another with long periods of hold in between, and in the end reported issues are NEVER resolved. It's an abominable site and system.

Useless site in every way. Non-functional most of the time, and customer service is non-existent. Only a small portion of the Healthy Rewards Activities ever get recorded even though they know exactly where I receive my healthcare. Trying to get someone at Customer Service to assist is a joke. Never happens. Thinking it's intentional.

They dumped me I have a broken humerus completely broke in half been treating it for 8 months now I have to find a new orthopedic doctor for the new insurance company that had to get because they dumped me

They keep hang up the phone on your face so they dont answer you.very nasty useless customer service. End up with not solving or getting any answer .

They want pay to have her put to sleep for dentist surgery they know her teeth in the back coming in but she need material surgery they want pay except for tooth cut out while she be awake need better then this insurance is there any better then this cheep no good insurance

Houston TX's Amerigroup Medicaid does not care for confidentiality they'll switch your primary care doc. If you miss a well woman exam for 3 yrs they'll request SSA to do a continuing disability review on you.Get an ss disability attorney. Request your file from SSA.

Just need benefits card meant insurance cards sent to 1108 33rd Aveune North Nashville, Tennessee quickly. Thanks

Amerigroup Medicaid does not care for confidentiality they'll switch your primary care doc. If you miss a well woman exam for 3 yrs they'll request SSA to do a continuing disability review on you.Get an ss disability attorney. Request your file from SSA.

Since the new 2023 program is not yet functioning, is AMERIGROUP going to extend 2022 programs like Healthy Eating & OTC until the new system can be made functional? It is, after all, at least a month behind schedule, and its phone & computer systems can not be accessed without the new card numbers, so AMERIGROUP clients are excluded from contacting these people to even ask questions.